FAQs

Frequently Asked Questions

Questions about the new Ace Flask range and the upcoming First Drop.

What size is the new Ace Flask?

The new Ace Flask range has a 950ml capacity, designed for generous everyday hydration.

Is the new range available to buy now?

Not yet. The new 950ml range is currently in the pre-launch stage. We are preparing the First Drop and collecting interest before release.

Can I join without receiving a discount?

Yes. Joining the First Drop is about priority access and being among the first to hear about availability. Ace Flask is not using a launch discount as the reason to join.

What lid styles are being developed?

The draft range currently includes Dual Drink, Carry Loop, Direct-Drink and Dustproof Straw lid concepts, with additional lid styles within the range.

What does the Dual Drink Lid do?

It combines straw and direct-drink functions, allowing you to switch between two drinking styles.

What is the Direct-Drink Lid?

It is designed for smooth-flow direct drinking when you want quick hydration.

What is the Dustproof Straw Lid?

It is designed to help protect the drinking area from dust, making it useful for days on the move and outdoor use.

What is the Carry Loop Lid?

It is designed around portability and easy carrying.

Does the new Ace Flask keep drinks cold?

The draft product specifications describe the range as insulated and designed to keep drinks cold for hours. Final performance claims will be confirmed before launch.

Is it BPA-free?

The draft specifications for the new 950ml range state that BPA-free materials are used.

How should I clean it?

Hand washing is recommended for the new range. Clean the flask, lid, seals and drinking components regularly and allow them to dry completely before reassembling.

Why is Ace Flask collecting interest before selling?

We are currently working with samples and preparing the first production release. Collecting interest helps us understand genuine demand before the First Drop becomes available.

Will joining the First Drop guarantee stock?

No. Joining registers your interest and gives you priority launch communication, but it does not reserve or guarantee a product unless we explicitly confirm otherwise at launch.

Still need help?

Contact the Ace Flask team through our Contact Us page and we will be happy to assist.